Sep
21

PSD To HTML Tips: Beware Of The Money-Back Guarantee.

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For many web designers and agencies, finding the right PSD To HTML service provider can be the difference between a nightmare project and a smashing success. As an outsourcing niche, the PSD coding industry has only been around for 5 years, which explains why so many web designers have yet to even realize it’s an option. More importantly, it also explains why there’s such a wide range of service offerings and quality levels to choose from: there simply hasn’t been enough time to weed out the weak.

With that in mind, here is the first of an on-going series covering things you’ll want to know before hiring a company (or freelancer) to convert your design to HTML.

The Money-Back Guarantee The Good Old Money-Back Guarantee Seal.

Most service providers will offer and advertise a “100% Full Money-Back Guarantee”. In fact, if they don’t, you should probably run the other way! What they don’t tell you is that the money-back guarantee is only good so long as no coded files have been delivered to you. Once you receive your actual files, the guarantee is gone.

There is a very simple reason for this: how can the service provider know for sure that you’re not just saying that you’re unsatisfied in order to get your money back, but then using their code behind their backs? In order to avoid this, ethical coders will be very diligent about only providing hosted previews of the work until you’ve given the green light to send the files over, indicating that you’re completely satisfied with the work.

Want to know if a service provider is being honest with you on this? Ask them the following questions:

Q: Do you offer a full money-back guarantee?
A: No
run away!!
A: Yesnext question…

Q: Is the offer good no matter what? Even after the files have been delivered?
A: Yes
run away!! They would not be in business long if they truly did this.
A: No. Once the files are delivered we simply can’t offer the guarantee anymore. However, we send you previews until you are satisfied and always wait for you to give the green light before sending over any files.proceed with confidence.  They’re being honest and upfront with you.  Bonus points if they assure you that they guarantee post-delivery support until you are fully satisfied.

Does it suck that it sometimes takes a trick question to get to the bottom of whether an HTML coding service is honest or not?  Sure it does, but we all know it’s a jungle online.

If you’re shopping around for a quality HTML / CSS service provider, hope this information helps you make the right decision.

Of course, if you’d like to convert your designs with us, you can rest assured you won’t be disappointed ;)

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